/* ============================================================
   SUPORTE — estilos da página /suporte
   Depende de: lumi-tokens.css, lumi-components.css, institutional.css
   ============================================================ */

/* ---------- Hero + busca ---------- */
.support-hero {
  position: relative;
  overflow: hidden;
  padding: var(--space-20) var(--space-6) var(--space-16);
  text-align: center;
}
.support-hero::before {
  content: "";
  position: absolute;
  inset: -20%;
  background: radial-gradient(circle at 50% 30%, rgba(79,95,232,0.22), transparent 60%);
  background-size: 200% 200%;
  animation: lumi-gradient-drift var(--duration-ambient, 8s) var(--ease-in-out) infinite;
  z-index: 0;
}
.support-hero__inner { position: relative; z-index: 1; max-width: 640px; margin: 0 auto; }
.support-kicker { font-size: var(--text-xs); font-weight: var(--weight-semibold); color: var(--lumi-text-tertiary); text-transform: uppercase; letter-spacing: 0.08em; margin: 0 0 var(--space-4); }
.support-hero__title { font-size: var(--text-4xl); letter-spacing: -0.02em; margin-bottom: var(--space-4); }
.support-hero__sub { color: var(--lumi-text-secondary); font-size: var(--text-lg); margin-bottom: var(--space-8); }

.support-search {
  display: flex; align-items: center; gap: var(--space-2);
  background: var(--lumi-surface-1); border: 1px solid var(--lumi-border);
  border-radius: var(--radius-full); padding: var(--space-2) var(--space-2) var(--space-2) var(--space-5);
  box-shadow: var(--shadow-sm);
  transition: border-color var(--duration-fast) var(--ease-out), box-shadow var(--duration-fast) var(--ease-out);
}
.support-search:focus-within { border-color: var(--lumi-primary); box-shadow: 0 0 0 3px rgba(79,95,232,0.2); }
.support-search__icon { color: var(--lumi-text-tertiary); flex-shrink: 0; }
.support-search__input { flex: 1; min-width: 0; border: 0; background: none; color: var(--lumi-text-primary); font-size: var(--text-sm); font-family: var(--font-body); height: 40px; }
.support-search__input:focus { outline: none; }
.support-search__input::placeholder { color: var(--lumi-text-tertiary); }
.support-search__submit { flex-shrink: 0; border-radius: var(--radius-full); }
.support-search__hint { margin-top: var(--space-3); font-size: var(--text-xs); color: var(--lumi-text-tertiary); }

/* ---------- Estrutura genérica de seção ---------- */
.support-section--alt { background: var(--lumi-surface-1); }
.support-section__inner { max-width: 1280px; margin: 0 auto; padding: var(--space-16) var(--space-6); }
.support-section__inner--narrow { max-width: 840px; }
.support-eyebrow { font-size: var(--text-xs); font-weight: var(--weight-semibold); color: var(--lumi-text-tertiary); text-transform: uppercase; letter-spacing: 0.08em; margin-bottom: var(--space-2); }
.support-section__title { font-size: var(--text-3xl); margin-bottom: var(--space-8); }

/* ---------- Cards de produto ---------- */
.support-products { display: grid; grid-template-columns: repeat(2, 1fr); gap: var(--space-6); }
.support-product-card { background: var(--lumi-surface-1); border: 1px solid var(--lumi-border); border-radius: var(--radius-lg); padding: var(--space-8); transition: transform var(--duration-fast) var(--ease-out), border-color var(--duration-fast) var(--ease-out); }
.support-product-card:hover { transform: translateY(-2px); border-color: var(--lumi-border-strong); }
.support-product-card__icon { width: 44px; height: 44px; border-radius: var(--radius-md); background: var(--lumi-surface-2); color: var(--lumi-cyan); display: flex; align-items: center; justify-content: center; margin-bottom: var(--space-5); }
.support-product-card__title { font-size: var(--text-xl); margin-bottom: var(--space-3); }
.support-product-card__desc { color: var(--lumi-text-secondary); font-size: var(--text-sm); margin-bottom: var(--space-5); }
.support-product-card__link { display: inline-flex; align-items: center; gap: var(--space-2); color: var(--lumi-primary); font-size: var(--text-sm); font-weight: var(--weight-medium); }
.support-product-card__link svg { transition: transform var(--duration-fast) var(--ease-out); }
.support-product-card__link:hover svg { transform: translateX(3px); }

/* ---------- Accordion (FAQ) ---------- */
.accordion { display: flex; flex-direction: column; gap: var(--space-3); }
.accordion__item { background: var(--lumi-surface-1); border: 1px solid var(--lumi-border); border-radius: var(--radius-lg); overflow: hidden; transition: border-color var(--duration-fast) var(--ease-out); }
.accordion__heading { margin: 0; }
.accordion__trigger {
  width: 100%; display: flex; align-items: center; justify-content: space-between; gap: var(--space-4);
  background: none; border: 0; text-align: left; cursor: pointer;
  padding: var(--space-5) var(--space-6); font-family: var(--font-body); font-weight: var(--weight-medium);
  font-size: var(--text-base); color: var(--lumi-text-primary);
  transition: background var(--duration-fast) var(--ease-out);
}
.accordion__trigger:hover { background: var(--lumi-surface-2); }
.accordion__trigger[aria-expanded="true"] { background: var(--lumi-surface-2); }
.accordion__chevron { flex-shrink: 0; color: var(--lumi-text-tertiary); transition: transform var(--duration-base) var(--ease-out), color var(--duration-base) var(--ease-out); }
.accordion__trigger[aria-expanded="true"] .accordion__chevron { transform: rotate(180deg); color: var(--lumi-primary); }
.accordion__panel { max-height: 0; overflow: hidden; padding: 0 var(--space-6); color: var(--lumi-text-secondary); font-size: var(--text-sm); transition: max-height var(--duration-base) var(--ease-out); }
.accordion__panel:not([hidden]) { padding-bottom: var(--space-5); }
.accordion__panel p { margin: 0; padding-top: var(--space-1); }

/* ---------- Canais oficiais ---------- */
.channels-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: var(--space-6); }
.channel-card { background: var(--lumi-bg); border: 1px solid var(--lumi-border); border-radius: var(--radius-lg); padding: var(--space-8); }
.channel-card__icon { width: 44px; height: 44px; border-radius: var(--radius-md); background: var(--lumi-surface-2); color: var(--lumi-cyan); display: flex; align-items: center; justify-content: center; margin-bottom: var(--space-5); }
.channel-card__title { font-size: var(--text-lg); margin-bottom: var(--space-2); }
.channel-card__value { font-family: var(--font-mono); font-size: var(--text-sm); color: var(--lumi-text-primary); margin: 0 0 var(--space-2); }
.channel-card__desc { color: var(--lumi-text-secondary); font-size: var(--text-sm); margin: 0 0 var(--space-6); }

/* ---------- Horário + status ---------- */
.info-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: var(--space-6); }
.info-card { background: var(--lumi-surface-1); border: 1px solid var(--lumi-border); border-radius: var(--radius-lg); padding: var(--space-8); }
.info-card__value { font-size: var(--text-xl); font-weight: var(--weight-semibold); margin: 0 0 var(--space-2); }
.info-card__value--status { display: flex; align-items: center; gap: var(--space-2); font-size: var(--text-lg); }
.info-card__detail { color: var(--lumi-text-tertiary); font-size: var(--text-sm); margin: 0; }
.status-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--lumi-success); box-shadow: 0 0 0 4px var(--lumi-success-bg); flex-shrink: 0; animation: lumi-pulse-dot 2s ease-in-out infinite; }

/* ---------- CTA final ---------- */
.support-cta { background: var(--lumi-surface-1); border-top: 1px solid var(--lumi-border); text-align: center; }
.support-cta__inner { max-width: 640px; margin: 0 auto; padding: var(--space-20) var(--space-6); }
.support-cta__title { font-size: var(--text-3xl); margin-bottom: var(--space-3); }
.support-cta__sub { color: var(--lumi-text-secondary); margin-bottom: var(--space-8); }
.support-cta__actions { display: flex; gap: var(--space-4); justify-content: center; flex-wrap: wrap; }

/* ---------- Rodapé: tag "em breve" (não definida em institutional.css) ---------- */

/* ---------- Botão flutuante WhatsApp — balão solto ---------- */
.whatsapp-float {
  position: fixed; right: var(--space-6); bottom: var(--space-6); z-index: var(--z-tooltip);
  display: flex; align-items: center; gap: var(--space-3);
}
.whatsapp-float__tooltip {
  position: relative;
  background: var(--lumi-surface-3); color: var(--lumi-text-primary);
  font-size: var(--text-sm); font-weight: var(--weight-medium);
  padding: var(--space-3) var(--space-4); border-radius: var(--radius-lg);
  box-shadow: var(--shadow-elevated); white-space: nowrap;
  opacity: 0; transform: translateX(8px) scale(0.95); pointer-events: none;
  transition: opacity var(--duration-base) var(--ease-out), transform var(--duration-base) var(--ease-out);
}
.whatsapp-float__tooltip::after {
  content: ""; position: absolute; right: -6px; top: 50%; left: auto; bottom: auto;
  transform: translateY(-50%) rotate(45deg);
  width: 12px; height: 12px; background: var(--lumi-surface-3); border-radius: 2px;
}
.whatsapp-float:hover .whatsapp-float__tooltip,
.whatsapp-float.is-tooltip-visible .whatsapp-float__tooltip {
  opacity: 1; transform: translateX(0) scale(1); pointer-events: auto;
}
.whatsapp-float__btn {
  display: flex; align-items: center; justify-content: center;
  width: 58px; height: 58px; border-radius: 50%; flex-shrink: 0;
  background: var(--lumi-success); color: #0B0C12;
  box-shadow: var(--shadow-elevated), 0 0 0 1px rgba(255,255,255,0.08);
  transition: transform var(--duration-fast) var(--ease-out), filter var(--duration-fast) var(--ease-out);
  animation: whatsapp-float-in var(--duration-slow) var(--ease-out) 500ms both,
             whatsapp-float-bob 3.2s ease-in-out 1.3s infinite;
}
.whatsapp-float__btn:hover { transform: scale(1.06); filter: brightness(1.08); }
.whatsapp-float__btn:active { transform: scale(0.95); }

@keyframes whatsapp-float-in {
  from { opacity: 0; transform: translateY(24px) scale(0.7); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}
@keyframes whatsapp-float-bob {
  0%, 100% { transform: translateY(0); }
  50%      { transform: translateY(-4px); }
}

@media (prefers-reduced-motion: reduce) {
  .whatsapp-float__btn { animation: none; }
  .support-hero::before { animation: none; }
  .status-dot { animation: none; }
}

/* ============================================================
   RESPONSIVO — tablet
   ============================================================ */
@media (max-width: 1023px) {
  .support-products { grid-template-columns: 1fr; }
  .channels-grid { grid-template-columns: 1fr; }
  .info-grid { grid-template-columns: 1fr; }
}

/* ============================================================
   RESPONSIVO — mobile
   ============================================================ */
@media (max-width: 767px) {
  .support-hero { padding: var(--space-12) var(--space-4) var(--space-10); }
  .support-hero__title { font-size: var(--text-3xl); }
  .support-hero__sub { font-size: var(--text-base); }

  .support-search { flex-wrap: wrap; border-radius: var(--radius-lg); padding: var(--space-4); }
  .support-search__input { width: 100%; order: 1; height: 36px; }
  .support-search__icon { order: 0; }
  .support-search__submit { order: 2; width: 100%; margin-top: var(--space-2); }

  .support-section__inner { padding: var(--space-10) var(--space-4); }
  .accordion__trigger { padding: var(--space-4) var(--space-5); font-size: var(--text-sm); gap: var(--space-3); }
  .channel-card, .info-card, .support-product-card { padding: var(--space-6); }

  .whatsapp-float {
    right: var(--space-4); bottom: var(--space-4);
    flex-direction: column-reverse; align-items: flex-end; gap: var(--space-2);
  }
  .whatsapp-float__tooltip { white-space: normal; max-width: 200px; }
  .whatsapp-float__tooltip::after {
    right: 20px; left: auto; top: 100%; bottom: auto;
    transform: rotate(45deg);
  }
  .whatsapp-float__btn { width: 52px; height: 52px; }
}